COVID-19 Update: The Ontrak team is here to help |  Learn More

Overview



Ontrak, Inc. is a leading AI and technology-enabled healthcare company. Its Ontrak PRE™ (Predict-Recommend-Engage) platform predicts people whose chronic disease will improve with behavior change, recommends effective care pathways that people are willing to follow, and engages people who aren’t getting the care they need. By combining predictive analytics with human engagement, Ontrak improves member health and delivers validated, durable cost savings to healthcare payers of more than 50 percent for enrolled members.

The integrated, technology-enabled OnTrak™ program, a critical component of the PRE platform, is designed to treat health plan members with unaddressed behavioral health conditions that cause or exacerbate chronic medical diseases such as diabetes, hypertension, coronary artery disease, COPD, and congestive heart failure, which result in high medical costs.

Ontrak has a unique ability to engage these members, who do not otherwise seek behavioral healthcare, leveraging proprietary enrollment capabilities built on deep insights into the drivers of care avoidance.

OnTrak integrates evidence-based psychosocial and medical interventions delivered either in-person or via telehealth, along with care coaching and in-market Community Care Coordinators who address the social and environmental determinants of health. OnTrak is available to members of leading national and regional health plans in 31 states and in Washington, D.C

Mission and Core Beliefs

Our mission is to help improve the health and save the lives of as many people as possible. We believe that successful outcomes require a whole-person treatment philosophy built on trust, integrated behavioral/medical care, provider coordination and member skill building.

Experience

The Ontrak team comprises doctors, nurses and healthcare professionals with a passion for alleviating the suffering of individuals with coexisting behavioral and medical conditions. Our Care Coaches, in-market Community Care Coordinators and specially trained psychosocial and medical providers are all part of the solution. OnTrak Care Coaches are experts at building trust-based relationships with members and guiding them to change behavior that will improve their health.

As thought leaders in health care, our staff has published books, papers and studies relating to behavioral health and predictive modeling. Ontrak is known for its proprietary methodology in understanding and engaging members who need treatment, as well as for quickly translating proven science into practice. Please view our Insights section for papers and studies published by Ontrak staff.


Call us today at 1-866-517-1414, so we can start helping your members regain their confidence, excitement for the day and passion for life.